• Why isn't my ad online?
• How do I remove my ad?
• How do I temporarily place my ad on hold?
• How do I restore, reactive or extend my ad?
• How do I edit my ad?
• How do I edit my price?

• ★ Instant Offer - FAQs
• What is a vehicle's "badge"?
• Government Charges
• Selling a car under finance
• I’ve sold my car. What do I need to do next?
• What should I know before selling my car?

• I'm a Dealer, how do I sign up / create an account?
• How do I change my email address?
• How can I change my password?
• I forgot my password. What can I do?
• How do I stop notifications and email alerts?
• How do I deactivate my account?

• What is Ad Health?
• What is Comment Kickstarter?
• What is a VIN?
• What is PrivacyProtect?
• What is PriceAssist?
• What is a CarFacts Report?

• About Ad & Content personalisation
• 4 ways to improve your ads performance
• My photos aren't loading. What can I do?
• How do I avoid online scammers?
• What payment methods are accepted on carsales?
• Becoming a member on carsales

• How do I change my email address?
• I forgot my password. What can I do?
• How can I change my password?
• How do I remove a car in "Your Garage"
• How do I deactivate my account?
• How do I create an account?

• Buying a car interstate
• I'm looking for a specific brand/model vehicle?
• Government Charges
• Buying a written-off vehicle
• Buying a car under finance
• Safety tips for buyers

• How do I view or reply to my messages?
• How do I save a search?
• What is an Email Alert?
• Saving cars and viewing your 'Saved Cars' list
• What are Special Offers?
• What is a CarFacts Report?

• How do I stop notifications and email alerts?
• What is an Email Alert and how do I set one up?
• How do I unsubscribe from Email Alerts?

• What do I do if a seller seems suspicious?
• How do I avoid online scammers?
• Becoming a member on carsales

• Reporting Scams
• How does carsales keep me safe online?
• Safety tips for sellers
• Safety tips for buyers
• How to create a strong password
• How do I know if an email or SMS is really from carsales?

• ★ Suspicious Buyers Requesting Codes
• Scammers Requesting Carsales Codes
• SMS Gift Scam
• Phishing SMS - Update
• SMS scams
• Payment scams

• Fraudulent Seller SMS
• Fraudulent sellers contacting buyers
• SMS Phishing Scam
• Fraudulent emails
• SMS Phishing Scam
• Fraudulent PayPal Scam

• How do I find PayProtect?
• I want a refund for my vehicle?
• What is PayProtect?
• How does PayProtect work?
• Which payment methods does PayProtect accept for sellers paying funds into the holding account?
• Are there any fees involved for using PayProtect?

• How do I contact support via Live Chat?
• PayProtect FAQ
• Competitions
• Contacting carsales
• L and P Plate National Guide
• 10 handy DIY car maintenance tips

• How do I edit my ad?
• How do I update my account details?
• I forgot my password. What can I do?
• How do I know if an email or SMS is really from carsales?
• How do I avoid online scammers?