Quick Links
Help for Sellers
- How to enhance my video
- How do I edit the price?
- How can I arrange my photos?
- I've logged in but I can't see my ads?
- How long does it take to approve my ad?
- My ad is in a 'Custom' Status
- Video Rules
- Instant Offer - FAQs
- How should I price my car?
- Price Indicators
- What is a vehicle 'badge'?
- Government Charges
Help for Buyers
- Check for written-off, odometer rollbacks, stolen and cars with finance owing
- Should I purchase a RedBook Inspection?
- Should I purchase a CarFacts Report?
- RedBook Warranty
- What is an Email Alert and how do I set one up?
- How do I save a search?
- Verify a cars kilometers
- Stolen Vehicles
- Buying a written-off vehicle
- Buying a car under finance
- Free 7 day comprehensive insurance
- The seller hasn't responded to my enquiry, what can I do?
Frequently Asked Questions
- PayProtect FAQ's
- How does PayProtect work?
- Are there any fees involved in PayProtect?
- As a seller, when should I be handing the keys to the buyer?
- As a buyer, when should I be releasing the funds to the seller?
- Can I make more than 1 payment for the same item?
- I’ve sold my car. What do I need to do next?
- What should I know before selling my car?
- Do I need a roadworthy certificate to sell my car?
- Buying a car interstate
- 10 handy DIY car maintenance tips
- L and P Plate National Guide
- How can I change the email on my account?
- I forgot my password. What can I do?
- How can I change my password?
- Becoming a member on carsales
- How do I remove a car in "Your Garage"
- How do I deactivate my account?
Protecting Yourself Online
- ★ Registration Plate Cloning
- Check for written-off, odometer rollbacks, stolen and cars with finance owing
- Safety tips for sellers
- Safety tips for buyers
- What do I do if a seller seems suspicious?
- How to create a strong password
- ★ Scammers Requesting Payment
- ★ Suspicious SMS from a seller
- ★ Suspicious SMS from a buyer
- ★ Phishing Scams and How to tell if an Email/SMS is really from carsales
- PayProtect outside carsales network
- Suspicious Email enquiry from a buyer