Why isn't my ad online?

At carsales we take online privacy and security seriously.

Every ad published on carsales is manually checked by our team before going live to make sure the seller is legitimate.

Once you have completed your ad, and made a successful payment, you can expect a delay of around 2 business hours while this check is taking place. However, most ads are approved much quicker than this, but if there are any issues we'll be in touch to let you know.

Our business hours are: 

  • MON-FRI: 8am to 8pm AEST
  • SAT-SUN: 9am to 5:30pm AEST



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