You receive the deposit when the buyer releases it. It usually lands in your bank account within seconds.*
The buyer pays the deposit to carsales and we hold it in your Pay through carsales wallet. We'll let you know when it's been paid.
The buyer can release the deposit whenever they're ready. Once you accept it, we send it to you — and it can't be reversed or refunded, even if the sale doesn't proceed.
If the offer is cancelled before then, it's returned to the buyer in full.
*Transfer times can be affected by a range of factors. See Annexure C of T&Cs for details.
Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.