Can I request a deposit from the buyer?

Yes, you can. Here’s how it works:

  1. First, agree on a deposit amount with the buyer.

  2. The buyer adds the deposit amount when making their offer. Once the offer is sent, the buyer can transfer the deposit funds to their carsales wallet.

  3. You accept the offer.

  4. We'll let you know when the deposit has been received.

  5. At pick-up, when the funds are released, the deposit is released too and it usually arrives within seconds* in your bank account.

If the offer is cancelled before the funds are released, the full deposit is returned to the buyer. After funds have been released, carsales can’t reverse the deposit. Any further refund will need to be resolved directly between you and the buyer.

 

*Transfer times can be affected by a range of factors. See Annexure C of T&Cs for details.


Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.

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