How do I get paid at pick-up?

We'll let you know when the buyer has transferred all their funds into their carsales wallet.

Then, you arrange a time for the buyer to pick up the car.

At pick-up:

  1. The buyer taps Release funds.

  2. You tap Accept funds within 15 minutes.

If you don’t accept within 15 minutes, no worries — just repeat the steps: release, accept.

  1. The funds will land in your bank account — usually within seconds*. Make sure that you and the buyer check the funds are there.

  2. Now it’s time to swap keys and transfer the rego.

Remember, either you or the buyer can cancel the offer anytime before the funds are released.
After release, the payment is final and cannot be reversed.

Make sure you both confirm the funds have arrived. If there was a deposit, that gets released to your account too.

 

*Transfer times can be affected by a range of factors. See Annexure C of T&Cs for details.


Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.

Was this article helpful?

5 out of 5 found this helpful

Have more questions? Submit a request