When you make an offer on a car you can then transfer the funds to your carsales wallet.
This helps protect both you and the seller until the car is handed over.
After all your funds have been transferred to your carsales wallet (this may take a few business days* depending on your payment method and bank), you can arrange a time to pick up the car and release the funds.
At pick-up:
You tap Release funds.
The seller taps Accept funds within 15 minutes.
If the seller doesn’t accept within 15 minutes, no worries — just repeat the steps: Release funds, Accept funds.
The funds will land in the seller’s bank account — usually within seconds*.
Now it’s time to swap keys and transfer the rego.
Remember, either you or the seller can cancel the offer anytime before the funds are released.
After release, the payment is final and cannot be reversed.
Make sure you both confirm the funds have arrived. If there was a deposit, that gets released to the seller’s bank account too.
*Transfer times can be affected by a range of factors. See Annexure C of T&Cs for details.
Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.