What happens if I fail my verification?

If we’re unable to verify your ID document, you won’t be able to pay through carsales. But don’t worry — you can still buy a car, you’ll just need to arrange payment directly with the seller using another method.

Here's a helpful guide on how to do that more safely.



Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.

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