How do I deactivate or delete my account?

If you would like to delete your carsales account, this can be done within the 'Profile' section of your account.

*Please note, this will delete all carsales network accounts including those with other brands we administer (bikesales, boatsales, caravancampingsales, trucksales, constructionsales, farmmachinerysales).

To deactivate or delete your account on desktop 

1. Sign in your account and enter your details to access your account
    
2. Once in your profile page, scroll to the end of the page and click on 'Remove this account'.
    
3. Select the reason for closing the account, then press the 'Next' button.
    
4. Decide if you want to Deactivate or Delete the account, then press 'Next'.
    
5. You'll then see some details of what this action will mean for your account. To continue, type 'confirm' when prompted to deactivate or delete your account.  
6. You will then see this note to confirm the request has been received and is underway. You will not get a confirmation of this change via email. Please call our customer service team if you have any further enquiries.
   
    

To deactivate or delete your account on app

1. To do this via the carsales app, click on 'Account'.
    
2. Sign in to your account by clicking on 'Sign in / Join', then enter your details.
    
3. Click on 'Edit Profile' which is located under your account name.
    
4. Scroll to the end of the profile page and click on 'Remove this account'.
    
5. Select the reason for closing the account, then press the 'Next' button
    
6. Decide if you want to Deactivate or Delete the account, then press 'Next'.
    
7. You'll then see some details of what this action will mean for your account. To continue, type 'confirm' when prompted to deactivate or delete your account.  
    
8. You will then see this note to confirm the request has been received and is underway. You will not get a confirmation of this change via email. Please call our customer service team if you have any further enquiries.
   
   
    

Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.