carsales restricts some overseas activity to help protect buyers and sellers from spam and suspicious activity.
If you’re overseas, you may have trouble:
viewing a seller’s phone number
sending an enquiry
logging in to your account.
Can I search for a car while overseas?
As carsales is an Australian classifieds site, some features may not be available outside Australia. You may need to wait until you’re back in Australia to continue your search or contact a seller.
What should I do with my ad while I’m overseas?
If you’re selling a car, you can:
pause your ad until you return — you can pause and resume it as many times as you need at no extra cost
organise someone else you trust to manage the sale for you.
Contact our Customer Service team if you need help.
Why am I having these issues if I’m in Australia?
If you are using a VPN (Virtual Private Network), it may make it appear as though you’re accessing carsales from overseas.
Disconnect your VPN and try again. This can happen when using a workplace network, particularly if the organisation’s network is based overseas.
If you’re still having trouble, contact our Customer Service team.
Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.