Scam buyers asking you to pay freight costs

Have you been asked to pay transport or freight costs for a car you're selling by a potential buyer? We are currently aware of a scam where a scammer places an enquiry posing as a genuine buyer and requests that the seller pay for transport or freight costs. 

We highly recommend that you DO NOT pay a buyer money that is supposedly for freight, especially if they have not yet paid you for the vehicle itself.  

These are scammers and not genuine buyers. A genuine buyer, even if they are from interstate, would not ask a seller to pay for the freight costs before they have paid for the actual vehicle. 



How do I report a potential scam? 

If you believe you have received a scam email or SMS from a buyer you can contact our customer care team here. Include screen shots of the potential scam messages and our team will investigate. 

Australian Government Websites 

  • Contact the Australian Competition and Consumer Affairs Commission (ACCC) on 1300 302 502 
  • Report a scam through Scam Watch 
  • You can also report online fraud to the Australian Government via ReportCyber 
  • Sign up for the Stay Smart Online email alerts 



Related articles: 

Suspicious Email enquiry from a buyer 
What do I do if a seller seems suspicious? 

Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.
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