Scam buyers asking you to pay freight costs

Have you been asked to pay transport or freight costs for a car you're selling by a potential buyer? We are currently aware of a scam where a scammer places an enquiry posing as a genuine buyer and requests that the seller pay for transport or freight costs. 

We highly recommend that you DO NOT pay a buyer money that is supposedly for freight, especially if they have not yet paid you for the vehicle itself.  

These are scammers and not genuine buyers. A genuine buyer, even if they are from interstate, would not ask a seller to pay for the freight costs before they have paid for the actual vehicle. 



How do I report a potential scam? 

If you believe you have received a scam email or SMS from a buyer you can contact our customer care team here. Include screen shots of the potential scam messages and our team will investigate. 

Australian Government Websites 

  • Contact the Australian Competition and Consumer Affairs Commission (ACCC) on 1300 302 502 
  • Report a scam through Scam Watch 
  • You can also report online fraud to the Australian Government via ReportCyber 
  • Sign up for the Stay Smart Online email alerts 



Related articles: 

Suspicious Email enquiry from a buyer 
What do I do if a seller seems suspicious? 

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