We're making some updates to improve the trust and safety for buyers and sellers on our sites. As part of this there will be some changes to how we handle ad creation and management.
Verifying primary phone number on Private ads
We'll be verifying your phone number and securely saving it to your member profile, adding an extra layer of security and trust to our platform.
From 14th October 2024, for both new and existing ads, we will be displaying either a verified or unverified badge on your ad.
If you are verified already, you do not need to action anything. If you are unverified you can go into the private ad to verify your phone number.
Please note if you update and verify the number on your private ad this will be updated on your member profile.
Likewise, if you update the number on your member profile this will be reflected on all private ads.
Landlines cannot be verified on a private ad and will not have a badge, so we strongly encourage you to use a mobile phone number instead.
If you have a Privacy Protect on your ad, you may be asked to verify your phone number when extending or purchasing Privacy Protect after the 16th October because a verified phone number will also be required to continue using Privacy Protect.
If you have multiple ads or ads across multiple sites (e.g. bikesales, trucksales etc) they will all use the same mobile number after verifying. So, one member has one phone number associated with their account.
If you have any questions or require any support, please contact us.
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