How do I change my password?

You can change your carsales account password anytime.

 

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To change your password on desktop 

  1. Sign into your carsales account 
  2. Then hover the mouse over your name in the top right corner and select Profile from the drop down menu. 

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  3. Next, click the Change your password button near the top of the page under the Your Details heading.  
  4. Enter your current password followed by your new password. You will then need to input your new password once more to confirm. 

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  5. When you’re done, click update and your newly chosen password will be activated. 

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To change your password via the carsales App 

  1. Go to the carsales App and select the Account tab located at the bottom of your screen. 
  2. Sign into your carsales account (if you haven’t already). 
  3. Tap your Edit profile located at the top of your screen. 

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  4. Select the change password link located under the My Details heading. 
  5. Enter your current password followed by your new password. You will then need to input your new password once more to confirm. 

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  6. Tap Change located in the top right corner to save your password change. 

If you are having password issues feel free to call our Customer Service Team on 13 72 53.  

 

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Related articles: 

How to create a strong password 
I forgot my password. What can I do? 

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