How can I change the email on my account?

You can change your carsales account details including the email, name or phone number connected to the account anytime.



To change your details on desktop 

  1. Sign into your carsales account. 
  2. Hover the mouse over your name in the top right corner and select Profile from the drop down menu. 


  3. Click on the edit button next to your email address.

  4. You'll need to confirm your password before entering the new email address.

  5. If the email address is not available, this means you may already have an existing account under that email address. For further assistance, please contact our Customer Service Team on 13 72 53. 


To change your details via the carsales App 

  1. Go to the carsales App and select the Account tab located at the bottom of your screen. 
  2. Sign into your carsales account (if you haven’t already). 
  3. Tap Edit Profile located at the top of your screen. and tap on your email address 


  4. You'll then be asked to confirm your password before entering a new email address.  





Related articles: 

I forgot my password. What can I do? 
How do I deactivate my account? 


Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.
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