Submit a request – carsales.com.au Help Centre

Your email address

Customer Name

Please tell us what your enquiry relates to*

Select a problem you're experiencing*

Select a problem you're experiencing with your account*

What would you like help with?

How would you like your account closed?*

Please note that we are permitted to retain certain business records containing personal information under applicable privacy laws. If we do retain information, it is stored securely and only shared in the unlikely event of a police request, court subpoena or similar.

Please enter your IP address IPv4*

To find your IP, open https://whatismyipaddress.com to populate your public IP address and copy it to this field

Please enter your IP address IPv6

To find your IP, open https://whatismyipaddress.com to populate your public IP address and copy it to this field - You may not have an IPv6 IP address so leave this field blank if you don't.

Phone number

Ad ID (e.g. SSE-AD-XXXXX)

Inspection Reference Number (optional)

What device are you using?

Subject*

Description*

Agree to Privacy Policy

By submitting this form, you acknowledge you have read and accept carsales’ Personal Information Collection Statement and Privacy Policy: https://www.carsales.com.au/info/privacy-policy

Attachments

Add file or drop files here

Help for Sellers

Help for Buyers

Online safety and FAQs

Owners & Members