Buyers and sellers are both charged the same PayProtect fees, which are a flat fee of $8.00 plus 0.25% (of the value being debited). The Buyer is charged this fee in addition to the transaction amount, and this amount will be deducted from the funds upon release to the Seller.
Partially refunded transactions include a partial refund of the 0.25% fee.
We currently offer two payment methods, BPAY and debit or credit card*.
*Additional fees apply if paying via debit or credit card and are only charged to successful transactions.
Card fees (VISA & Mastercard debit or credit cards only)
Buyers are charged a 1.2% card processing fee of the value being debited. You may be asked to send additional card holder verification documents if your transaction needs further review.
Buyers are not charged any additional fees for paying via BPAY. No additional payment verification documents would be required.
Paying with BPAY requires you to send PayProtect funds using your online or telephone banking with the BPAY Biller Code 259564 and the transaction reference number provided in your carsales transaction sent to you via email. Funds sent without the transaction reference could delay processing of your payment.
Please note: BPAY payments can take between 2-3 business days to process, and debit/credit cards are processed on the same day.