What is a payment scam?
Payment scams involve false sellers trying to trick buyers into sending their hard-earned cash for items that just do not exist, or they do not own.
As the saying goes – if it sounds too good to be true, it probably is. Scammers will often list items in ‘mint condition’ that are heavily under-priced or try to list items multiple times in order to draw in more buyers to their scam.
How to avoid these scams
- Choose a payment method you’re comfortable with. Make sure any payments you do make are traceable and/or refundable and that you receive proof of purchase such as a receipt or email confirmation directly from the provider.
- Never send cash in the mail or by money transfer services and do not transfer money into an international bank account.
- Do your homework and ask the seller lots of questions about the item. They may not have included all the information you need to make an educated decision.
- Ask to see the item in person before committing to buying it. This way you can confirm the item is genuine and see first-hand what condition it is in.
- Read reviews of the item to compare prices and verify features. For example, if you’re buying a new car, check RedBook.com.au to make sure the price the seller is asking is reasonable and that the features they have listed are genuine.
- Report it to us. If you encounter any suspicious activity online or believe you've been the target of a payment scam, please email firstname.lastname@example.org or call customer care on 13 72 53.